REGISTRATION & SHOPPING
If you are checking out while logged into your my VENISBUTA account, you can use your saved addresses in your address book on the VENISBUTA store. However, for security reasons and customer protection, your payment information is not retained. You will need to provide this information for every order. You can view and update your shipping addresses by accessing the address book in your store account.
To create a myTI account, please go to this link: Creating a VENISBUTA account
| Service level | Ship-to country/region | Shipping rate range (USD) |
|---|
| Service level | Ship-to country/region | Shipping rate |
|---|---|---|
| International priority | USA , CANADA , EUROP , | $35-$39 |
| International priority | Australia, UAE, Saudi Arabia, India, | $48-$50 |
When placing an order , we are required to verify that the address submitted are possible for shipping by our Shipping agencies. The systems used for validation require all names and addresses to be in English.
During the checkout process, you have the option to enter a different billing address by selecting “use a different billing address” at the bottom of the “shipping and billing address” section.
ORDERING FAQs
We attempt to fulfill orders within 1 to 2 business days. However, delivery may take up to 5-10 business days after shipment. Shipments originating from our Turkiye warehouse for delivery to U.S. addresses will be delivered in 4 business days excluding weekends if placed by 4:00 Central Standard Time.
The speed with which we process orders makes it difficult to cancel an order. Therefore, simply requesting a cancellation does not guarantee an order can be canceled. If you would like to request an order cancellation, please create a new case with customer support.
If you receive an order that has been approved for cancellation, please do not open the box and respond to your case with customer support.